Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to customer@beamnovaus.com.
Need Help?
Drop us an email and we will get back to you within 4-8 hours!
Frequently Asked Questions
A: You can place your order on website at any time using our secure shopping cart.
A: We currently support all the following 10 payment methods:
- PayPal
- Visa
- MasterCard
- American Express (Amex)
- Discover
- UnionPay (银联)
- Elo
- JCB
- Google Pay (G Pay)
- Shop Pay
Click here to view detailed information about our payment options.
A: We usually use FedEx/USPS/DHL for shipments.
A: Free shipping
A: Most items in stock arrive within 5 to 15 days. Some custom items are made to order and may take 1-2 weeks to be shipped. Click here to learn more.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
A: Click here to read our Return Policy.
A: We will email you an order tracking number when your order has shipped, or you can click the link to track your order.